Contact Us
Contact Us
We’re here to help you with anything related to your orders, payments, refunds, or product support. Our team aims to respond quickly and ensure a smooth shopping experience.
📞 Customer Support
Email: carrolite061021@gmail.com
Phone: +91 9205601653
Support Hours: Monday to Saturday – 10:00 AM to 7:00 PM
Response Time: Within 24–48 working hours
📍 Registered Business Information
Trade Name: INFINITE LANES
Physical Address:
K-59 Udyog Nagar Industrial Estate,
New Delhi – 110015, Delhi, India
💳 Payment & Refund Assistance
For issues related to payments, failed transactions, refunds, or Razorpay deductions:
Payment Support Email: carrolite061021@gmail.com
Refund Timeline: 5–7 business days (as per bank processing timelines)
When contacting us for payment or refund issues, please include:
- Order ID
- Transaction ID / Payment Reference
- Registered email or phone number
- Issue details
🔄 Returns & Replacement Support
For returns, replacements, or damaged item concerns, kindly contact us at:
Email: carrolite061021@gmail.com
Please include your:
- Order ID
- Product name
- Description of the issue
- Photos/videos if applicable
🤝 Business & Partnership Enquiries
For collaboration or business opportunities:
Email: carrolite061021@gmail.com
💬 We Value Your Feedback
Your feedback helps us improve our products and service.
Feel free to write to us anytime at carrolite061021@gmail.com